ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 19 locations in 6 countries and 12 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts four locations: Melbourne Airport, Brisbane Airport, Darwin Airport, and the Sydney Downtown Store.

THE OPPORTUNITY

We are seeking a passionate and dynamic Marketing & Communications Manager to innovate and drive marketing strategies and initiatives for the Lotte Duty Free business, catering to a diverse range of customer segments. This is a unique and rewarding role, where you will lead and collaborate with teams across Lotte Duty Free global operations. You will enjoy a fulfilling experience from creation to the end result.

Reporting to the GM Commercial and leading a passionate team of four direct reports, you will drive the strategic marketing efforts of Lotte Duty Free to maximise sales and customer opportunities, optimizing current revenue streams and exploring new markets. You will oversee all areas of Marketing, including but not limited to eCommerce, the implementation of digital marketing & media campaigns, and the development of location-based marketing activities across airport sites and downtown stores.

The ideal candidate is ready to step up and lead their own team in a progressive retail company.

ABOUT YOU

• Degree qualified in Marketing/Communications
• 5+ Years demonstrated experience in a Senior Marketing role with some leadership exposure
• Excellent communication and negotiation skills to collaborate and build strong relationships both within our business and also with external stakeholders
• Sound experience in successfully designing, planning, implementing and evaluating marketing strategy and campaigns
• Fluency in marketing analytics with the capability to analyse data, extract insights, and apply findings to optimize marketing strategies
• Practical in your approach and organised to ensure delivery and results.

WHY JOIN LOTTE DUTY FREE

• Competitive Salary Package
• Team Discounts off Duty Free purchases
• Lotte Employee Induction
• Safety Leagues Education Program
• Private Health Insurance Benefits
• Recognition of Service Awards ($ Gift Cards)
• Long-term Career & Professional Development Opportunities
• Employee Assistance Program and Health initiatives
• Diverse & Inclusive Work Environment with a Supportive Culture

DETAILS OF THE ROLE

• Melbourne CBD Location
• Full-time role

This is a unique opportunity to join Lotte Oceania and further develop your career as a Marketing Manager. Now is the time to join our friendly, fun & diverse team and join our growth journey.

Please note that all Lotte Duty Free employees are required to undergo the Customs and Police Clearance process.