ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 19 locations in 6 countries and 12 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts four locations: Melbourne Airport, Brisbane Airport, Darwin Airport, and the Sydney Downtown Store.

ABOUT THE OPPORTUNITY

We are currently seeking energetic and enthusiastic Sales Crew to join our team at Melbourne International Airport. You will be working in a fast-paced, customer centric environment with a friendly and diverse team.

YOUR DUTIES WILL INCLUDE

• Engage customers with a friendly and approachable manner
• Provide a high level of customer service
• Promote benefits of products to generate sales and achieve set KPI’s
• Process sales via the cash register
• Inform passengers of the conditions relating to their purchases e.g. customs requirements
• Know and understand the product range
• Be aware of, and adhere to, Airport security emergency and health and safety procedures

ABOUT YOU

• Previous Retail/sales experience preferred
• Cash handling in a fast-paced environment
• Proven experience of operating a point of sale (POS) system
• A reasonable level of physical fitness, as some manual handling/heavy lifting will be involved
• Excellent customer service and communication skills
• Demonstrated ability to work well and effectively as part of a team and individually 
• Responsible Service of Alcohol (RSA) certification is required

WHY JOIN LOTTE DUTY FREE

• Monthly Sales Commission Program
• Team Discount Program
• Airport Retail Stores Discount (10% -20%)
• Free Car Parking
• Uniform & ASIC Pass Provided
• Sales & Product Training Program
• Employee Assistance Program and Health initiatives
• Private Health Insurance Discount
• Lotte New Employee Induction & Safety Leagues Program
• Long-term Career & Professional Development Opportunities
• Recognition of Service Awards ($ Gift Cards)
• Safe, Diverse & Inclusive Work Environment with a Supportive Culture

DETAILS OF THE ROLE

• Location: Melbourne Airport
• Part Time position 60 hours' fortnightly 
• Full Time position 76 hours’ fortnightly
• 2 week rotating roster
• Availability to work a flexible schedule including nights, weekends, and public holidays
• Flexibility with hours of work is important as our stores are open for long periods

It is essential to have your own form of reliable transport due to the early/late hours of work.

To apply for this role you must be 18years old with Full Time Working Rights in Australia. 
  
Unfortunately we are not able to accept Student Visa or Working Holiday Visa applications.

To work with Lotte Duty Free, you must hold a current Australian or International Passport.

Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.

If this excites you, we want to meet you!