ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers and a renowned name in South Korea, known for bringing the best in luxury shopping to travellers worldwide. Operating across 17 locations in 6 countries and 11 airports, it is strategically positioned in some of the most coveted destinations, including Australia, Japan, South Korea, Singapore, Vietnam, and the USA. We showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more, offering an exciting shopping experience infused with Korean excellence.

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store

THE OPPORTUNITY

Reporting to the General Manager Retail, a unique opportunity has arisen for an experienced Retail Operations Coordinator to support the day-to-day retail operations.  You will be responsible for data/insights reporting and support the retail team to achieve retail excellence standards.

YOUR DUTIES WILL INCLUDE

• Reporting – Daily, Weekly, Monthly for operational strategies, sales targets, and budgets.
• Analysis of store strategies, promotions, and proposed initiatives.
• Creation of regular ad hoc reports retail insights & PowerPoint presentations.
• Maintenance of Store Operations Activity Calendar.
• Communications to store teams, updates and initiatives.
• Meeting scheduling, and planning; communication with internal teams and business partners.
• Cost approval process administration.
• Management of retail stores expenses including store consumables, uniforms, name labels.

ABOUT YOU

• Min 3 years’ experience as an administrative assistant
• Advanced Microsoft Office skills, with the ability to become familiar with company-specific programs and software
• Excellent written and verbal communication skills
• Excellent attention to detail
• Strong organisational, project management, and problem-solving skills,
• A sense of urgency and the ability to manage workload to meet deadlines
• Ability to maintain confidentiality

WHY JOIN LOTTE DUTY FREE

• Competitive Salary Package
• Team Discounts off Duty Free purchases
• Lotte Employee Induction
• Safety Leagues Education Program
• Private Health Insurance Benefits
• Recognition of Service Awards ($ Gift Cards)
• Long-term Career & Professional Development Opportunities
• Employee Assistance Program and Health initiatives
• Diverse & Inclusive Work Environment with a Supportive Culture
• Melbourne CBD Location with Hybrid model – 4 days Office/ 1-day WFH

This is a rare opportunity to join a global retailer and make a genuine contribution to the Lotte success story. 

Join us and be part of our exciting journey!