ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.

THE OPPORTUNITY

We are looking for a Sales Manager to join our team at Brisbane International Airport.

In this role, you will be responsible for:

• Inspiring your team to reach Sales Budgets
• Providing solid and effective leadership at all times
• Ensuring the ongoing and development at all team members to ensure a high quality customer experience

 You will be working in a fast-paced, customer centric environment with a friendly and diverse team

Additional duties include:

• Work with the team to maximise sales opportunities to achieve KPI’s 
• Ability to develop new sales strategies
• Supervise the punctual opening of the store and ensure that staff are ready for work
• Engaging with customers on the sales floor

ABOUT YOU

• Exceptional customer service skills
• Previous Retail/Sales experience in beauty, fragrance, or cosmetics required
• Motivate staff to increase sales
• Previous team leadership experience
• Strong interpersonal skills, including verbal and written communication
• The ability to speak a second language will be highly regarded

WHY JOIN LOTTE DUTY FREE

• Competitive Salary
• Access to incentive program
• Team discount
• Sales & product training
• Discounted car parking
• ASIC pass provided
• Safe, diverse and Inclusive work environment with supportive culture

DETAILS OF THE ROLE  

• Full time position - 76 hours per fortnight
• 2 weeks rotating roster and availability to work a flexible schedule, including weekends and public holidays

To work with Lotte Duty Free, you must hold a current Australian or International Passport. Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.

Only candidates that are successful for short listing will be contacted.

If this excites you, we want to meet you!