ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers that operate across 21 locations in 7 countries and 13 airports. Strategically positioned amongst the most coveted destinations (including Australia, New Zealand, Japan, South Korea, Singapore, Vietnam and USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine and more!

Headquartered in South Korea, Lotte Duty Free is a household name and synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region in which Australia belongs, holds 6 locations (Melbourne Airport, Brisbane Airport, Darwin Airport, Wellington Airport, Sydney and Melbourne downtown stores).

THE OPPORTUNITY

We are seeking an experienced Logistics Coordinator to provide administrative support to our Distribution Centres (DCs) and serve as the key contact between the DCs and Lotte Support Office teams.

This role will report to the Supply Chain Manager and work closely with them on implementing logistics projects and strategic objectives.

YOUR DUTIES WILL INCLUDE

• Manage weekly inbound shipments and update Merchandise and Supply Chain teams.
• Liaise with internal and external stakeholders to ensure shipping dates and documentation are correctly updated.
• Support Distribution Centre (DC) teams with supplier deliveries, stock transfers, and direct-to-consumer (DTC) deliveries.
• Support DCs with relevant safety documentation, ERP system movements for inbound and outbound shipments.
• Develop and update Standard Operating Procedures (SOPs) and operational reporting with DC teams.
• Provide weekly and monthly activity reports to Supply Chain teams and support projects and data analysis.
• Check and approve supplier/transport invoices and work on improving service and reducing costs.
• Centralize the procurement of material handling equipment (MHE).

ABOUT YOU

• Minimum of 3 years’ experience in a similar role.
• Proven success in a Logistics Role
• Retail experience highly regarded
• Experience with ERP systems
• Excellent communication skills
• Strong attention to detail
• Intermediate to advanced Microsoft Excel skills

WHY JOIN LOTTE DUTY FREE

• Safe, diverse and Inclusive work environment with a supportive culture
• Melbourne CBD Location with Hybrid model – 4 days Office / 1-day WFH

This is a unique opportunity to join Lotte Oceania and further develop your career as a Logistics Coordinator. Now is the time to join our friendly, fun & diverse team and join our growth journey.

Please note that all Lotte Duty Free employees are required to undergo the Customs and Police Clearance process.