ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 18 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.

THE OPPORTUNITY

Lotte Duty Free is seeking a motivated HR Administrator to join our People & Culture team. In this role, you will be instrumental in ensuring smooth HR operations across the employee lifecycle, while contributing to engagement, culture, and process improvement initiatives.

This is more than just an administration role. You will have exposure to a broad range of HR activities, from onboarding and compliance to policy support and engagement programs. If you enjoy working in a fast-paced environment, have strong attention to detail, and want to develop your HR career within a supportive and global organisation, this is the opportunity for you.

YOUR DUTIES WILL INCLUDE

• Managing end-to-end onboarding, cross-boarding and offboarding
• Responding to staff queries and supporting compliance requirements
• Maintaining accurate HR records and preparing reports for leadership
• Assisting with policies, communications, and engagement initiatives
• Coordinating office administration and team events
• Identifying opportunities to improve HR processes.

ABOUT YOU

Essential:

• At least 2 years’ experience in HR administration or a related role
• Strong organisational skills with attention to detail
• Proficiency with MS Office and HR systems
• Excellent communication and interpersonal skills
• Ability to manage competing priorities and maintain confidentiality
• Knowledge of HR best practice and workplace legislation desirable.

WHY JOIN LOTTE DUTY FREE

• Salary Package
• Team discounts off duty free purchases
• Lotte employee induction
• Safety leagues education program
• Private health insurance benefits
• Recognition of service awards ($ Gift Cards)
• Long-term career & professional development opportunities
• Employee assistance program and health initiatives
• Diverse & inclusive work environment with a supportive culture
• Melbourne CBD Location with Hybrid model – 4 days Office/ 1-day WFH

This is a rare opportunity to join a global retailer and make a genuine contribution to the Lotte success story. 

Join us and be part of our exciting journey!