Merchandise Assistant

Location: Buying
Posted on: 05 April 2019


Established in February 1980, Lotte Duty Free is the second largest travel retailer in the world and operates 20 duty free stores, across 11 international airports, in seven international locations, including Australia, USA, Japan, Korea, New Zealand, Thailand and Vietnam.


This role is instrumental in maintaining the product database and working closely with the Buyer to support them to ensure data update processes and procedures are being followed. 

Located in our Australian head office in Abbotsford and reporting into the Buyer, your duties will include, but not be limited to:

  • Communication of price changes to the warehouse and stores
  • Work closely with the Buying Team to support them in ensuring data update processes and procedures are being followed
  • Maintain and update detailed mailing list of suppliers and contacts
  • Organise supplier meetings and participate when required
  • Ensure professional verbal and written communication with suppliers in regards to buying related matters as requested by the Buyer
  • Prepare and distribute monthly reports
  • Resolution of queries pertaining to warehouse deliveries, including special deliveries, customer orders and invoice discrepancy investigations

In order to be successful in this role, you will need to have:


  • Previous administrative experience in a buying environment.
  • Tertiary level education
  • Knowledge/experience of retail operations
  • High level of numeracy skills
  • Very high level of attention to detail
  • High level of data entry skills
  • Advanced excel skills and proven use of Pivot tables, Vlookups.
  • Demonstrable ability to manage various competing priorities and the ability to assess and resolve problems
  • A sense of urgency and the ability to translate this into effective organisational practices and time management including prioritising tasks and meeting deadlines
  • Well developed interpersonal and communication (written and verbal) skills

If this sounds like a role that would provide you with a challenge and matches your skills and experience, we would love to hear from you.

Please note only candidates that are successful for short listing will be contacted.