MAC Retail Manager - Brisbane Airport

Location: BAPL MAC
Posted on: 13 June 2019


Lotte Duty Free is the second largest travel retailer in the world and operates 20 duty free stores, across 11 international airports, in seven international locations, including Australia, USA, Japan, Korea, New Zealand, Thailand and Vietnam.


We are currently looking to recruit an exceptional MAC Retail Manager who is results oriented, confident and ideally has previously worked in the beauty industry before. This is a part-time role working 37.5 hours per week.

  • Understand the sales trends and forecasts
  • Coach and motivate team members to provide excellence in customer service and are focused on maximising our sales potential
  • Provide clear communication and consistent, constructive feedback on a daily/weekly basis to all team members as to their sales 
  • To work with the team on maintaining the housekeeping standards, visual merchandising and stock level
  • To ensure timely and effective execution of products launches and promotions
  • To provide constructive feedback to the Buying and Marketing Teams on competitors activities (duty free and retail), customers trends and/or requests



  • A minimum of 3 years experience in working with cosmetics
  • Experience of managing a team and providing training and coaching as well as performance management
  • Very high level of attention to detail
  • Well developed interpersonal and communication (written and verbal) skills
  • Ability to work effectively as part of a team whilst also able to work autonomously (as appropriate to role) when required
  • Demonstrable high standard of personal presentation


  • A qualification in Makeup Artistry
  • Mandarin speaker highly desirable


This is a part-time role working 37.5 hours per week (5 days). Being an airport based store, flexibility of hours is very important as the store is open 24/7.

We promote a very positive working culture within the business and ensure we all contribute to delivering exceptional customer service throughout the business - be it internal or external.
Uniform and car parking will be provided to the successful applicant. Please note that the successful candidate will need to go through our Customs and Police Clearance process.

If this sounds like the role for you, Apply today!

Please note only candidates that are successful for short listing will be contacted.